A Practical Guide to Improving Workforce Well-Being With Employee Support and EAP Services

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients." Richard Branson

Published on
November 27, 2025
|
Bobbi McGraw

A Practical Guide to Improving Workforce Well-Being With Employee Support and EAP Services

In today's fast-paced work environment, the importance of employee well-being cannot be overstated. With elevating levels of stress and burnout, organizations are increasingly recognizing that supporting employees is crucial to maintaining a healthy and productive workforce. 

According to recent data, last year global employee engagement decreased, costing the world economy US$438 billion in lost productivity. This trend highlights the urgent need for strategies that prioritize workforce well-being, from mental health initiatives to comprehensive support systems. (Gallup, 2024)

Modern workplaces are shifting toward holistic approaches that support employees in all aspects of their lives. This not only boosts morale but also drives better business outcomes. MyOmnia Health plays a vital role by offering tailored wellness services, wholeness consulting, and Employee Assistance Programs (EAP) designed to foster healthier teams. 

We'll explore why organizations must support employees, how a workforce survey can identify needs, what workforce well-being actually means, and how MyOmnia's solutions can transform your workplace.

Why Organisations Need to Support Employees

Employee support is crucial to the success of an organization. When companies actively support employees, they see noticeable benefits in productivity, retention, and overall workplace culture. Employees who feel supported are more engaged, leading to lower turnover rates and stronger team dynamics.

The impact on productivity is clear. Retention also improves, as supported employees are less likely to quit. Without efforts to support employees, issues like burnout can escalate; currently, it is at 66% among workers, an all-time high (Robinson, 2025). This not only affects individual performance but also leads to billions in lost working days globally, equating to $1 trillion in productivity losses annually due to mental health challenges. (Canada Safety Training, n.d.)

Supporting employees effectively includes providing access to mental wellness resources, encouraging open communication, and offering EAP services for confidential counseling. These measures contribute to addressing employee mental health, improving workplace culture, and enhancing employee retention. Leaders foster environments where people flourish by investing in ways to support their staff, which promotes long-term growth and innovation.

What is a Workforce Survey?

A workforce survey is a straightforward tool that organizations use to collect feedback from employees on various aspects of their work life. It's a structured questionnaire that gather information on job satisfaction, challenges, and suggestions for improvement. 

A workforce survey also helps to identify hidden issues, such as stress levels or engagement gaps, making it a cornerstone for data-driven decisions. The types of insights a workforce survey provides are invaluable. A well-designed workforce survey provides insights into:

  • Engagement Levels: Are people emotionally invested in their work?
  • Hidden Stressors: What specific roadblocks are causing burnout?
  • Cultural Alignment: Do employees feel their values align with the company’s mission?

Regular workforce surveys matter for long-term workplace growth because they monitor changes over time. Leaders can ensure ongoing improvement in employee support by conducting a workforce survey periodically to assess progress in workforce well-being and modify strategies accordingly. 

Understanding Workforce Well-Being

Workforce well-being encompasses the overall health of employees across emotional, mental, social, and professional dimensions. It's about creating a balanced environment where individuals feel valued and equipped to perform at their best. Workplace well-being also encompasses mental resilience and job satisfaction in addition to physical health.  

Strong employee well-being improves workplace engagement and employee retention for businesses. For instance, organizations that prioritize workforce well-being report up to 20% higher productivity and reduced absenteeism (Global Wellness Institute, 2025). Supported employees show greater loyalty, reducing turnover and boosting productivity. Low burnout rates, high engagement scores, and positive feedback on work-life balance are key indicators of a healthy workforce.

Prioritizing workforce well-being leads to measurable gains, such as reduced levels of burnout and higher social well-being among teams. It's a holistic approach that supports employees in thriving, ultimately driving business success through improved performance and innovation.

Connecting Workforce Surveys to Workforce Well-Being

Workforce surveys act as the diagnostic tool for employee well-being. They reveal where employees struggle, where stress accumulates, and where engagement is lacking. Organizations can use this data to tailor wellness programs, adjust workloads, provide mental health support, and enhance workplace culture.

This data empowers companies to craft effective wellness strategies. For example, if a workforce survey shows high burnout, organizations can introduce programs to support employees, such as flexible hours or mental health resources which improves decision-making and enhances the workplace environment.

Linking workforce surveys to workforce well-being fosters a cycle of continuous improvement. Surveys provide the insights needed to refine support programs, leading to higher workplace engagement and better employee mental health. This proactive approach creates a positive feedback loop where employees feel heard, supported, and empowered.

How MyOmnia Health Helps Organisations

MyOmnia Health specializes in resilience-driven solutions to support employees and elevate workforce well-being. Their services are designed for high-performing teams, including corporate environments, focusing on prevention and holistic growth.

  • The Wholeness Screener: This is our advanced take on the standard workforce survey. It pinpoints strengths and growth areas across seven domains of life, giving you a granular view of your team's readiness.
  • Well-Being Programs: Evidence-based solutions that improve mental wellness and resilience.
  • Workplace Wellness Services: Custom initiatives that enhance engagement, reduce burnout, and promote holistic health.
  • Wholeness-Focused Consulting: Strategy sessions that align employee needs with organizational objectives.
  • Employee Assistance Program (EAP): Provides confidential mental health support, trauma care, and performance coaching.

What sets MyOmnia apart is how they turn workforce survey insights into action. If a workforce survey identifies gaps in employee mental health, MyOmnia's consulting can design tailored plans, using AI for precision. By partnering with MyOmnia, companies can support employees comprehensively, leading to healthier, more productive teams and improved workplace culture.

Best Practices for Improving Workforce Well-Being

To enhance workforce well-being, here are actionable steps you can take today:

  1. Encourage open communication to address challenges before they escalate.
  2. Provide access to mental health and wellness tools for proactive care.
  3. Conduct regular wellness assessments to monitor engagement and stress levels.
  4. Promote balanced workloads by setting realistic expectations and enabling adequate rest, which reduces burnout.
  5. Offer EAPs and professional support for holistic employee care.

Conclusion

Investing in workforce well-being is crucial for building resilient, high-performing organizations. By using tools like a workforce survey and committing to support employees through comprehensive programs, companies can address challenges and unlock potential.

Take action today: Partner with MyOmnia Health to create a workplace where employees thrive, resilience is built, and organizational performance soars. Your workforce deserves nothing less.

FAQs 

Q: What is a workforce survey?

A workforce survey collects data on employee experiences, engagement, and well-being to identify challenges and opportunities.

Q: How often should we conduct a workforce survey? 

We recommend checking in quarterly or biannually. Annual surveys often miss shifting trends, while too frequent surveys can lead to "survey fatigue" if employees don't see action taken on the results.

Q: Why is workforce well-being important?

It improves productivity, reduces absenteeism, boosts retention, and strengthens workplace culture.

Q: How can MyOmnia Health help my organization? 

Through wellness programs, consulting, EAP services, and data-driven strategies to enhance employee mental health and engagement.

References

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